Returns & Exchanges
At Aquascutum Active, we want you to be completely satisfied with your high-performance apparel. If your purchase isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all Aquascutum Active tags attached to ensure the product remains in resaleable condition.
- 3.Attach the Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
