Returns & Exchanges

At Aquascutum Active, we want you to be completely satisfied with your high-performance apparel. If your purchase isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Place the items in their original packaging with all Aquascutum Active tags attached to ensure the product remains in resaleable condition.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.